Terms of service

OVERVIEW

Welcome to PetlivoClean. Throughout these Terms of Service, the terms “we,” “us,” and “our” refer to PetlivoClean.

PetlivoClean operates this website and store, including all related information, content, features, tools, products, and services (the “Services”), to provide you with a curated shopping experience. Our store is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service (“Terms”) govern your access to and use of our Services, including all policies referenced herein.

By visiting, using, or purchasing from our website, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use our Services.

SECTION 1 — ACCESS AND ACCOUNT

By using our Services, you represent that you are at least the age of majority in your jurisdiction or have given consent for any minor dependents to use the Services under your supervision.

To access certain features or make purchases, you may be required to provide accurate and complete information, including:

  • Name
  • Billing and shipping address
  • Payment information
  • Email address
  • Phone number

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.

You may not transfer, sell, or assign your account to another person.

SECTION 2 — PRODUCTS

We strive to display our products as accurately as possible. However, colors and product appearance may vary depending on your device settings and screen display.

We reserve the right to:

  • Modify product descriptions or pricing at any time
  • Discontinue products without notice
  • Limit quantities sold to any person, region, or jurisdiction

We do not guarantee that products or services will meet all expectations or appear exactly as displayed online.

SECTION 3 — ORDERS

By placing an order, you are making an offer to purchase a product.

We reserve the right to accept, reject, limit, or cancel any order at our discretion. Orders are not considered accepted until payment has been processed and confirmation has been sent.

Please carefully review your order before submitting it, as we may not be able to modify or cancel orders after processing.

Returns and exchanges are subject to our Refund Policy.

You agree that purchases are for personal use only and not for resale or export.

SECTION 4 — PRICING & BILLING

Prices, discounts, and promotions may change without notice.

Unless otherwise stated, prices do not include:

  • Taxes
  • Shipping fees
  • Customs duties
  • Import charges

You agree to provide current and accurate payment and account information for all purchases.

By submitting payment information, you represent that:

  • You are authorized to use the payment method
  • All information provided is accurate
  • You will pay all charges incurred

SECTION 5 — SHIPPING & DELIVERY

Delivery times are estimates only and are not guaranteed.

PetlivoClean is not responsible for shipping delays caused by:

  • Shipping carriers
  • Customs processing
  • Weather conditions
  • Events outside our control

Once products are transferred to the shipping carrier, the risk of loss passes to the customer.

SECTION 6 — INTELLECTUAL PROPERTY

All content available through the Services, including:

  • Logos
  • Branding
  • Product images
  • Text
  • Graphics
  • Videos
  • Website design

is the property of PetlivoClean, its licensors, or partners and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or exploit any content without prior written permission.

All rights not expressly granted are reserved.

SECTION 7 — OPTIONAL TOOLS

We may provide access to third-party tools or services that we do not monitor or control.

These tools are provided “as is” and “as available” without warranties of any kind.

Your use of third-party tools is entirely at your own risk.

SECTION 8 — THIRD-PARTY LINKS

Our website may contain links to third-party websites or services.

We are not responsible for:

  • Third-party content
  • Accuracy of information
  • Privacy practices
  • Products or services offered by third parties

You access third-party websites at your own risk.

SECTION 9 — RELATIONSHIP WITH SHOPIFY

Our store is powered by Shopify.

However, all purchases made through this store are transactions solely between you and PetlivoClean.

To the fullest extent permitted by law, Shopify is not responsible for any issues arising from purchases made through our store.

SECTION 10 — PRIVACY POLICY

Your submission of personal information through the Services is governed by our Privacy Policy.

Our Services are hosted by Shopify, which may process your information to provide and improve services.

For more information, please review:

SECTION 11 — FEEDBACK

If you submit reviews, suggestions, ideas, or other feedback, you grant PetlivoClean a worldwide, royalty-free license to use, reproduce, publish, and distribute such content.

You agree that your feedback:

  • Does not violate any laws or third-party rights
  • Is not misleading, abusive, or unlawful
  • Does not contain malware or malicious code

We reserve the right to remove content at our discretion.

SECTION 12 — ERRORS & INACCURACIES

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to:

  • Product descriptions
  • Pricing
  • Promotions
  • Shipping information
  • Availability

We reserve the right to correct errors or cancel orders at any time without prior notice.

SECTION 13 — PROHIBITED USES

You may not use the Services:

  • For unlawful purposes
  • To violate laws or regulations
  • To infringe intellectual property rights
  • To distribute malware or malicious code
  • To spam, scrape, crawl, or phish
  • To interfere with website security or functionality

Violation of these Terms may result in suspension or termination of access to our Services.

SECTION 14 — TERMINATION

We reserve the right to terminate or suspend access to the Services at any time without notice if we believe you have violated these Terms.

Any obligations or liabilities incurred before termination will survive termination.

SECTION 15 — DISCLAIMER OF WARRANTIES

The Services and all products are provided “as is” and “as available” without warranties of any kind, either express or implied.

We do not guarantee that:

  • The Services will be uninterrupted or error-free
  • Products will meet expectations
  • Website content will always be accurate or current

Some jurisdictions do not allow limitations on implied warranties, so certain exclusions may not apply to you.

SECTION 16 — LIMITATION OF LIABILITY

To the fullest extent permitted by law, PetlivoClean and its affiliates, employees, partners, and service providers shall not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of the Services or products purchased through the Services.

SECTION 17 — INDEMNIFICATION

You agree to indemnify and hold harmless PetlivoClean and its affiliates, employees, partners, and service providers from any claims, liabilities, damages, or expenses arising from:

  • Your violation of these Terms
  • Your misuse of the Services
  • Your violation of applicable laws or third-party rights

SECTION 18 — SEVERABILITY

If any provision of these Terms is found unlawful or unenforceable, the remaining provisions shall remain valid and enforceable.

SECTION 19 — ENTIRE AGREEMENT

These Terms, together with our policies and notices, constitute the entire agreement between you and PetlivoClean regarding your use of the Services.

SECTION 20 — ASSIGNMENT

You may not transfer or assign your rights under these Terms without our written consent.

We may assign or transfer these Terms without restriction.

SECTION 21 — GOVERNING LAW

These Terms shall be governed and interpreted in accordance with the laws applicable in the jurisdiction where PetlivoClean operates.

SECTION 22 — CHANGES TO THESE TERMS

We reserve the right to modify or update these Terms at any time.

Changes will become effective immediately upon posting to the website.

Your continued use of the Services constitutes acceptance of those changes.

SECTION 23 — CONTACT INFORMATION

Questions regarding these Terms of Service may be sent to:

PetlivoClean
Email: support@petlivoclean.com