Neck Pain E-Book

Yes. While painkillers and standard massages only mask the symptoms for a few hours, Sovela is designed to fix the root cause. By restoring the natural 26° curvature of your neck and decompressing the spine, it prevents the tension from returning—giving you lasting freedom from stiffness and headaches, not just a temporary fix.

The Sovela is designed to target the root causes of cervical discomfort. It is most effective for:

• Chronic Pain: Neck stiffness, upper back tension, and shoulder tightness.
• Posture Issues: 'Tech Neck', Forward Head Posture, and Dowager's Hump (Neck Hump).
• Nerve & Headache Relief: Pinched nerves, tension headaches, migraines, and TMJ discomfort.

Then you don't pay a penny. We are so confident that Hugterra will relieve your neck pain that we offer a 60-Day Risk-Free Guarantee. This trial starts the day the device arrives at your door. If you don't experience the relief you expected, simply email us at support@getsovela.com for a full, hassle-free refund.

Yes, for relaxation. You can absolutely use the Hugterra in bed to enjoy the soothing Heat, Massage, and EMSfunctions before sleep.However, for the Spinal Decompression (Stretching)to work effectively, gravity needs a firm surface to pull against. For this specific function, we recommend using the device on the floor (with a yoga mat or blanket for comfort) for just 10 minutes a day.

We recommend waiting at least 6 months.
You should avoid any form of traction or deep massage while your fusion is still healing.

• 0-6 Months Post-Op: Do not use. Your neck needs stability to fuse properly.
• 6+ Months Post-Op: Generally safe to use to relieve stiffness in the surrounding muscles, but please consult your surgeon before starting any new therapy.

You will feel the difference immediately, but lasting correction takes time.
Most users report a significant release of muscle tension and stress after their very first 15-minute session. However, correcting years of poor posture or 'tech neck' doesn't happen overnight.

• Day 1: Immediate relief from tightness and better blood flow.
• Day 7: Improved neck mobility and less morning stiffness.
• Day 14+: Significant reduction in chronic pain and visible posture improvement.

Think of it like physical therapy at home—consistency is the key to fixing the root cause.

1. Press the ON/OFF button to start the machine.

2. Lay down on the massager, and adjust the temperature, massage and EMS level to the one that feels comfortable for you.

3. Relax for 15-20 minutes while the massages does its job.

4. Repeat daily for 7-14 days, and after that when needed (whenever you start feeling tension/pain in the neck).

For a more detailed explanation please checkout "Customer Care" section, or the user manual (printed version included with the product).

If by mistake you didn't receive a user manual with your product, please contact us at support@getsovela.com

The Sovela™ Massager has a built-in rechargeable battery, one full battery lasts for 10-15 sessions, a full charge takes 3-5 hours (depending on the power source). the charging cable is included with the product.

To avoid middlemen hiking up the prices, we don't sell on marketplaces. We sell exclusively on our website.

Disclaimer: Be aware that several companies produce products similar to our Hugterra massagers, and our products may appear on other websites, potentially causing confusion or deception. 
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We, Sovela, own the Sovela™ trademark and are the sole authorized sellers. Purchasing from other websites is at the customer's risk, as we cannot guarantee quality, authenticity, or after-sales service. Other massagers may look similar but may have different specifications, putting customers at further risk.